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Videos Not Uploading
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David Lemon
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Patrick Connon
Try "Empty cache and hard reload" of CHROME browser twice. Once while being logged in and again after logging out. Then sign back in like normal.
Access Developer tools: ctrl + shift + i
Right click on "reload this page" icon.
Select "Empty cache and hard reload"
This will update your browser to work with new groovefunnel updates. I try this every time something isn't working. It helps.
Mackay Rippey
Progress shows 100% but the "next" button never lights up and the video does not show up.
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Jody White
Hi, I've had the same issue with a 0.5GB movie. However, I was able to successfully upload smaller videos 0.2GB and less. I'm not sure if length/size is the issue, but I notice yours is over 1GB. Perhaps you can test a smaller file just to see if it works.
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Jody White
PS The problem with my 0.5GB+ file was resolved by compressing it. Thanks, Dennis Cortez!
Marcello Surjopolos
@Jody White: What's the best way to compress videos?
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Jody White
@Marcello Surjopolos: I used the Adobe Media Encoder. I have access to it through an all-app subscription to their Creative Cloud. Once I got the 0.5GB+ file smaller, it did successfully load into GrooveVideo. I hope bigger files can start working with GrooveVideo!
Marcello Surjopolos